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Error al iniciar sesión

New Here ,
Nov 23, 2023 Nov 23, 2023

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Hola! No puedo abrir Adobe Express en el navegador o en la app de Windows. Me aparece el siguiente error constantemente:

 

Estoy trabajando en Windows 10 21H2, Google Chrome o Mozilla Firefox.

screenshot-new.express.adobe.com-2023.11.23-22_09_51.png

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2 Comments
Adobe Employee ,
Feb 22, 2024 Feb 22, 2024

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Hi @Mario33821610tsts,

 

Apologies for the late response and also for the frustration & difficulties you faced with the new Adobe Express. Do you still see the issue of being able to launch the Adobe Express application?  Have you tried using the other suggested browser, such as Microsoft Edge, to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Also, try restarting your computer.

From Windows browser: Ctrl + Shift + Delete

Hard refresh: Ctrl/Cmd + R.

Please let us know if this helps. It also helps us with a screen recording of the workflow to investigate further.

 

Thank you,

Neelam

 



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New Here ,
May 16, 2024 May 16, 2024

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Pudiste resolver? a mi me arroja este error

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