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Mario33821610tsts
Participant
November 24, 2023

Error al iniciar sesión

  • November 24, 2023
  • 3 replies
  • 491 views

Hola! No puedo abrir Adobe Express en el navegador o en la app de Windows. Me aparece el siguiente error constantemente:

 

Estoy trabajando en Windows 10 21H2, Google Chrome o Mozilla Firefox.

3 replies

A
antonia_1099
Participant
August 12, 2024

No me funcionan las soluciones

J
Jose37180213zzfu
Participant
May 17, 2024

Pudiste resolver? a mi me arroja este error

    David__B
    Adobe Employee
    David__B
    Adobe Employee
    June 21, 2024

    Hi @Jose37180213zzfu


    As Neelam mentions, I'd start by trying these

    Hopefully, you were able to get it sorted,

    -Dave

    Neelamk
    Neelamk
    Legend
    February 22, 2024

    Hi @Mario33821610tsts,

     

    Apologies for the late response and also for the frustration & difficulties you faced with the new Adobe Express. Do you still see the issue of being able to launch the Adobe Express application?  Have you tried using the other suggested browser, such as Microsoft Edge, to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

    Also, try restarting your computer.

    From Windows browser: Ctrl + Shift + Delete

    Hard refresh: Ctrl/Cmd + R.

    Please let us know if this helps. It also helps us with a screen recording of the workflow to investigate further.

     

    Thank you,

    Neelam

     



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