Error al iniciar sesión

[Mario33821610tsts]

Hola! No puedo abrir Adobe Express en el navegador o en la app de Windows. Me aparece el siguiente error constantemente:

Estoy trabajando en Windows 10 21H2, Google Chrome o Mozilla Firefox.

[Neelamk]

Hi @Mario33821610tsts,

Apologies for the late response and also for the frustration & difficulties you faced with the new Adobe Express. Do you still see the issue of being able to launch the Adobe Express application?  Have you tried using the other suggested browser, such as Microsoft Edge, to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Also, try restarting your computer.

From Windows browser: Ctrl + Shift + Delete

Hard refresh: Ctrl/Cmd + R.

Please let us know if this helps. It also helps us with a screen recording of the workflow to investigate further.

Thank you,

Neelam

[Jose37180213zzfu]

Pudiste resolver? a mi me arroja este error

[David__B]

Hi @Jose37180213zzfu

As Neelam mentions, I'd start by trying these

• Test in different browsers  - Chrome, Edge, Safari
• Try clearing the browser cache  -  https://adobe.ly/45z9icG
• Test in incognito/private browsing mode -  https://adobe.ly/3XzVDjF

Hopefully, you were able to get it sorted,

-Dave

[antonia_1099]

No me funcionan las soluciones