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Express Quick Action (Remove Background) NOT Exporting

New Here ,
Dec 21, 2023 Dec 21, 2023

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Hey Friends, 

 

When I use Adobe Exptees Quick Actions (Remove Background) and after the background is removed — the file does not export through either Express or Photoshop. 

 

The exporting icon just keeps spinning. 

 

Any ideas? Solutions? 

 

Many thx,

Mike

Bug Unresolved
TOPICS
Exporting and Sharing , Performance

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2 Comments
New Here ,
Feb 03, 2024 Feb 03, 2024

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Same, Quick Actions Export does not work and I have had no luck anywhere getting help.  It is a terrible experience amd very disappointing.

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Adobe Employee ,
Feb 13, 2024 Feb 13, 2024

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Hi 

@MICHAEL263582457veo

 , 

@t. l.a8005781

,

 

We're sorry to hear about this issue. Can you let us know if you've tried any troubleshooting steps? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

Are you on VPN? Did you recently install any plugins? If yes, try removing them and then try again. You may also try disabling the firewall and check if that helps.

 

Regards,

Tarun

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