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0

files missing

New Here ,
Aug 24, 2023 Aug 24, 2023

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it appears my previous project try to upload but then doesn't load. I need these files asap
Bug Unresolved
TOPICS
Collaboration , Performance

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1 Comment
Adobe Employee ,
Aug 24, 2023 Aug 24, 2023

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Hi,

 

Sorry to hear you are running into this issue. Are you not seeing the files at all? In that case, please check https://community.adobe.com/t5/adobe-express-bugs/old-express-files-gone/idi-p/14016673

 

If you are seeing them but they don't open, could you please share a screenshot showing what you observe when you try to open them. Please include the browser's address bar in the screenshot so we can grab the unique file url (and inspect associated logs).

 

Thanks,

Abhi G

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