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how do I turn autorenew off

New Here ,
Jun 24, 2024 Jun 24, 2024

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I have been trying to find a/r off since I signed up. couldn't find in account or settings. can you please help?
Bug Unresolved
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Desktop Web , Subscription

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1 Comment
Adobe Employee ,
Jun 24, 2024 Jun 24, 2024

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Hi @default38235779kb2tja


I wasn't sure what type of subscription you had, but generally, you cancel it the last month you have it versus turning off an auto-renew feature. This article explains the process https://adobe.ly/4ccBFjy. If you need additional assistance, I'd suggest contacting our support directly at

https://adobe.ly/4cbMW3q


Hope that helps,
Dave

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