I cant download presentation

[default34204369xvusqo]

cant download presentation

[Winnie_M]

Hi @default34204369xvusqo,

Thank you for waiting. I noticed your post and wanted to check if you still need assistance.

What is the format of your presentation? Is this happening with all of your projects? If you see an error message, please share a screenshot.

As we cannot reproduce the issue, we suggest clearing the caches and cookies, changing your browser or opening a tab in incognito mode. You may need to deactivate the extensions and plug-ins on your browser.

Let us know your observations.

Thanks,

^Winnie