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Instagram won't publish

Community Beginner ,
May 04, 2024 May 04, 2024

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I've had problems with Express in the past, but I have been able to "Refresh Instagram Token" and got my posts working again. But this no longer works. Same Express publishing to the same IG account now fails with every scheduled post. I get the Token Refreshed message, but when I try to publish, it fails. (I also restarted the Chrome browser.) Is this a know issue?
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing , Integrations , Social Media

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2 Comments
New Here ,
May 05, 2024 May 05, 2024

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I'm having the same issue! All help articles online direct to a video showing how to make your Instagram account a business account. Mine has been for years now. I've been combing through Meta's overly complicated settings and have tried to allow permissions to my Instagram anywhere I can think of, and nothing is working. 😞

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Community Beginner ,
May 05, 2024 May 05, 2024

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Feeling a little better for not being the only one. It says it's all connected, I also went through all the connections on the Meta business centre and nothing! Keeps showing "failed" to post. I went through all the tutorials and videos too and nothing. Nobody from Adobe Support who can help here? 

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