Participating Frequently

Libraries Colors not displaying

Forum|Forum|2 years ago
March 26, 2024
3 replies
1482 views

The color palettes from libraries aren't displaying anymore - most of the colors are showing up as undefined. Really difficult to navigate because it's not always possible to get to the eyedropper and sample from libraries in side nav when the text is selected. Side note - if Topic is a required field, please add something that is "Interface" or "Libraries" or even "Other" so that it's possible to make a selection that sends issues with Libraries (I've reported a few already) to the right bug troubleshooting team. I hate to send things to the wrong people and make it necessary for them to send it on to someone else because of a lack of menu choices on a required field.

W

Word Picture InkAuthor

Participating Frequently

I have been following up. I have responded to your previous requests for my Adobe ID via email (but evidently they have not gotten to you) - it's [EDITED BY MODERATORS TO REMOVE PERSONAL INFO] - I was trying to avoid putting it out in a public forum but this seems to be the only way to have information reach you.

Answer to your previous color question:
Non-functional colors were Pantone - which I fixed momentarily by rebuilding the entire library. But now the colors are displaying 3x for each swatch instead of one. One or two of the swatches are white or transparent, but hovering over them shows color information. If any of the three swatches for each color is deleted then that color swatch is deleted across all instances of that library.

Only having RGB colors in swatches is not a functional thing. I have clients that I design for across mediums and I have color swatches that are built as CMYK or color books like Pantone - and I need to be able to use those colors across the entire brand. I've been using them sucessfully across CC apps (Illustrator, InDesign, Photoshop, Premier Pro) for years with very little problem aside from needing to relaunch CC desktop app occasionally to get them to synch properly.

W

Word Picture InkAuthor

Participating Frequently

Colors in libraries aren't updating properly (and haven't been for weeks - have sent other bug reports) and it makes colors completely non-functional. Attaching screenshots of what Express looks like and the actual library as those colors should show up from the panel within InDesign (using that as 'here's what it should look like' because it's the CC app I've got open at the moment)