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chrisgrahamdack
chrisgrahamdack
Participant
September 11, 2023

LinkedIn connections not working

  • September 11, 2023
  • 4 replies
  • 742 views
I am unable to connect scheduler to my LinkedIn account. I've checked login details and everything is correct and I am being given the option to connect to my personal profile?

    4 replies

    C
    Clara25133547hw2s
    Participant
    April 22, 2024

    I am also having the same issue. I am an Admin for my company account under my personal page. When I try to link, it only links my personal and does not give the option to connect the business feed. 

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    April 23, 2024

    Hi 

    @Clara25133547hw2s

    ,

     

    We're sorry to hear about this. What happens when you connect your business account? Are you getting any error messages? You may check this link and let us know if that helps-https://adobe.ly/3QhM5FA

     

    Regards,

    Tarun

    Imaginerie
    Community Expert
    ImaginerieCommunity Expert
    Community Expert
    November 3, 2023

    Even if you are trying to disconnect?


    Also worth trying on a new browser you never used ( so the cookies are clear for that particular website) and/or clear the cookies
    Supported browsers are Chrome, Safari and Edge.

    C
    Carlaxm
    Participating Frequently
    October 31, 2023

    When trying to connect LinkedIn to scheduler I only get my previous company showing (I left there 4 months ago). This company is no longer connected to my LinkedIn, and I am an admin on my new company's LinkedIn, but yet it still doesn't show up. So frustrating.

     

      D
      default3220222678dhlq
      Participant
      September 11, 2023
      I'm unable to connect to my current company LinkedIn as only my old one is showing (I have dsconnected this in LinkedIn)
        C
        Carlaxm
        Participating Frequently
        September 18, 2023

        Reported numerous times - when trying to connect LinkedIn to scheduler I only get my previous company showing (I left there 4 months ago). This company is no longer connected to my LinkedIn, and I am an admin on my new company's LinkedIn, but yet it still doesn't show up. Please help.

         


        I'm unable to connect to my company LinkedIn via the Adobe Express Scheduler. I am an admin for them, but can only see my personal account or old company (which I left 3 months ago) showing. Please help, I have raised this numerous times.

          Imaginerie
          Community Expert
          ImaginerieCommunity Expert
          Community Expert
          October 21, 2023

          I don't have multiple LinkedIn accounts, but if it's like instagram, you can access your "secondary" account from your first one.

          Depending on how the secondary was set up, at LinkedIn level, with the primary one being your personal account and the emanagement of the secondary one being made through the primary one (At LinkedIn level) then you'll need to connect using the primary one, which will let you choose which one in the next step.

          You can try by using the "refresh" option in the connnections.

           

          But I'm assuming that it works similarly than Instagram and it may not be the case....

           

           

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