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LinkedIn connections not working

Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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I am unable to connect scheduler to my LinkedIn account. I've checked login details and everything is correct and I am being given the option to connect to my personal profile?
Bug Unresolved
TOPICS
Scheduler

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9 Comments
Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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I'm unable to connect to my current company LinkedIn as only my old one is showing (I have dsconnected this in LinkedIn)

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Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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I'm unable to connect to my company LinkedIn via the Adobe Express Scheduler. I am an admin for them, but can only see my personal account or old company (which I left 3 months ago) showing. Please help, I have raised this numerous times.

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Community Beginner ,
Sep 25, 2023 Sep 25, 2023

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Any news on this?!?

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Community Expert ,
Oct 21, 2023 Oct 21, 2023

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I don't have multiple LinkedIn accounts, but if it's like instagram, you can access your "secondary" account from your first one.

Depending on how the secondary was set up, at LinkedIn level, with the primary one being your personal account and the emanagement of the secondary one being made through the primary one (At LinkedIn level) then you'll need to connect using the primary one, which will let you choose which one in the next step.

You can try by using the "refresh" option in the connnections.

 

But I'm assuming that it works similarly than Instagram and it may not be the case....

 

Imaginerie_0-1697885621660.png

 

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Community Beginner ,
Oct 31, 2023 Oct 31, 2023

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When trying to connect LinkedIn to scheduler I only get my previous company showing (I left there 4 months ago). This company is no longer connected to my LinkedIn, and I am an admin on my new company's LinkedIn, but yet it still doesn't show up. So frustrating.

 

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Community Beginner ,
Oct 31, 2023 Oct 31, 2023

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Reported numerous times - when trying to connect LinkedIn to scheduler I only get my previous company showing (I left there 4 months ago). This company is no longer connected to my LinkedIn, and I am an admin on my new company's LinkedIn, but yet it still doesn't show up. Please help.

 

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Community Expert ,
Nov 03, 2023 Nov 03, 2023

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Even if you are trying to disconnect?

Imaginerie_0-1699014904877.png


Also worth trying on a new browser you never used ( so the cookies are clear for that particular website) and/or clear the cookies
Supported browsers are Chrome, Safari and Edge.

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New Here ,
Apr 22, 2024 Apr 22, 2024

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I am also having the same issue. I am an Admin for my company account under my personal page. When I try to link, it only links my personal and does not give the option to connect the business feed. 

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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LATEST

Hi 

@Clara25133547hw2s

,

 

We're sorry to hear about this. What happens when you connect your business account? Are you getting any error messages? You may check this link and let us know if that helps-https://adobe.ly/3QhM5FA

 

Regards,

Tarun

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