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Missing clips

New Here ,
Dec 14, 2023 Dec 14, 2023

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When reopened, a project is missing nearly half of its video clips. Just says they are loading but they never load!!
Bug Unresolved
TOPICS
Desktop Web , Video

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1 Comment
Adobe Employee ,
Mar 11, 2024 Mar 11, 2024

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Hi @krunal342532704n9k,

 

Thank you for your patience, and I'm sorry you're having trouble.

I just saw your post and wanted to know if you still require help, as it has been some time since you reported this, and I'm here to help! 😃

Have you tried clearing your browser cache/cookies yet? Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

 

Please let us know if you still need assistance. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

^Lyn 

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