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[Mobile Beta] Accelerate creativity items cannot load

New Here ,
Apr 27, 2024 Apr 27, 2024

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I’m using iPhone 13. No matter which function in Accelerate Creativity that I select, after choosing the photo, it goes into a loading page that loads forever and doesn’t even have any ‘back’ button for selection.
Bug Unresolved
TOPICS
Generative AI , iOS , Mobile Beta

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1 Comment
Adobe Employee ,
Jun 20, 2024 Jun 20, 2024

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Hi 

@default37028979f82voi

,

 

We're sorry to hear about this issue. Are you still experiencing this issue? If so, please try switching the internet connection to see if that helps? Try restarting the device or reinstalling the app if that helps.

 

Regards,

Tarun

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