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[Mobile Beta] Export not transparent

New Here ,
Mar 19, 2024 Mar 19, 2024

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The export of a file with transparent background appears with a white background.
Bug Unresolved
TOPICS
Exporting and Sharing , iOS , Mobile Beta

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1 Comment
Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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Hi @Ulrik De Wachter 

 

Thanks for posting about the issue. I wanted to confirm a few things and gather some additional details to better understand the issue.

Questions:
- When you saved the image, did you select PNG with transparency?

- Where were you viewing the image and expecting transparency but not seeing it?

- Is the transparency not available if you import the exported image into a different project?

 

I know that in some cases, exported images will have a transparent background that will not show such as in Camera Roll. I had another user report the same but they haven't responded to confirm. https://community.adobe.com/t5/adobe-express-bugs/mobile-beta-saving-image-with-transparent-doesn-t-...

 

Thanks,
Dave

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