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[Mobile] Can’t save in jpeg format anymore

New Here ,
Jul 01, 2024 Jul 01, 2024

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I can’t download in jpeg anymore? It’s only allowing me to download in png and the result with text in the image is poor resolution.
Bug Unresolved
TOPICS
Exporting and Sharing , iOS

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1 Comment
Adobe Employee ,
Jul 15, 2024 Jul 15, 2024

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Hi 

@default38369893qkd70u

 

We're sorry to hear about this. Are you getting any error messages? If so, please share the screenshot of the error. Did you try restarting the device or reinstalling the app to see if that helps?

 

Let us know how it goes.

 

Regards,

Tarun

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