• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

my created projects are deleted

New Here ,
Nov 14, 2023 Nov 14, 2023

Copy link to clipboard

Copied

when I create a project, then when i search i can't find it, i think that many projects have been deleted, that creates a big problem for me work
Bug Unresolved
TOPICS
Performance

Views

35

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Feb 02, 2024 Feb 02, 2024

Copy link to clipboard

Copied

LATEST

Hi 

@default336106284biq1c

,

 

Apologies for any inconvenience. Could you please attempt to log in using the same email or user ID associated with your projects? This is important as your projects are linked to your login credentials. For instance, if you initially created a project with a Facebook login and later accessed Adobe Express with Google, a new account with different projects might be inadvertently created. The same principle applies if you log in with two distinct accounts.

 

If the above step does not resolve the issue, consider duplicating the project and retrying. Additionally, could you try logging in from a different network or Wi-Fi to see if that resolves the issue?

 

Let us know how it goes.

 

Regards,

Tarun

Votes

Translate

Translate

Report

Report