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New update as of 8/19/2024 - Edit Timeline

Community Beginner ,
Aug 19, 2024 Aug 19, 2024

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So I use Adobe Express to edit Slide Deck animations for my job. This usually involves exporting the project as a mp4 and doing majority of my adjustments in the timeline. I just used Express yesterday and didn't have any issues.

 

Today when I started using it I noticed finding my timeline took extra steps. Eventually I was no longer able to get my timeline to populate after selecting "edit in timeline". I'm unable to finish my project! I've cleared my cache, refreshed my browser, and switched to a different browser. Whether its a corrupted project file or an Express issue across the board, it feels like a bug and hope it can be resolved. 

 

I attached a video of the issue. You'll see after clicking on "edit in timeline" either nothing happens or it pops up a random page. Small bug that's causing major issues.

Bug Unresolved
TOPICS
Multi-Page , Performance , Video

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4 Comments
Community Expert ,
Aug 20, 2024 Aug 20, 2024

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Maybe try a different browser--especially if you're using Safari, try it in Chrome.

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New Here ,
Aug 23, 2024 Aug 23, 2024

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Same problem happening on my projects.
If you find a turnaround or a fix please let me know.

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Adobe Employee ,
Aug 27, 2024 Aug 27, 2024

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Hi @rolandh91819493 @2ThreeYagi 

 

Thanks for posting this! It shouldn't be happening. Can you tell us how many assets this video project included? Also, is this happening with all the video projects? Can you try duplicating the project and see if that works for you until we investigate this? If possible, please share the project ID with us via a DM on the community! 

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Adobe Employee ,
Aug 27, 2024 Aug 27, 2024

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LATEST

As a workaround, you can switch the navigation type to horizontal. See the attached picture.

The fix for vertical is comingScreenshot 2024-08-27 at 17.27.24.png

 

 

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