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Post Failed Multiple Times from Shared Calendar

New Here ,
Jun 10, 2025 Jun 10, 2025

I have no problem posting to our social media channels from our shared calendar in Adobe Express, but my co-worker hasn't been able to post anything for a while. Attached is the last time she tried posting using adobe express. She was trying to post to Facebook using an uploaded graphic. This was in April.

I am reporting this now because I couldn't find a lot of information on this fix, and my other co-worker is having the same problem now too. Except he even tried posting to our channels through his personal scheduler (not our shared calendar) and it still failed.

 

We are all using Google Chrome browsers on our computers. They did try clearing their cache. Have you learned anything else that is causing this problem to happen?

 

This is important for me to get this fixed so they can post just fine because now they are both just giving up on using Adobe Express, and are taking longer to post by having to do it manually.

 

Megan27744367a2s9_0-1749587144870.png

 

Bug Unresolved
TOPICS
Scheduler , Social Media
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1 Comment
Adobe Employee ,
Jun 12, 2025 Jun 12, 2025
LATEST

Hi @Megan27744367a2s9, Welcome to our Adobe Express community, and apologies for the delayed response.

Please confirm if you are still facing this issue, and if it does not work in private/incognito browsing mode. Have you tried reconnecting to the social media channels? Also, is the team utilizing the Adobe Express free plan, or are they subscribed to premium? 

 

We are here to help, but we need more information.

 

Best!

 

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