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Posting stories

New Here ,
Feb 29, 2024 Feb 29, 2024

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Posting this story should be an issue based on these messages. As you can see I have 5 vertical images. On Insta I can posts these vertical images as stories, so it should be able to work from here.
Bug Unresolved
TOPICS
Desktop Web , Integrations , Scheduler , Social Media

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correct answers 1 Correct answer

Adobe Employee , Mar 04, 2024 Mar 04, 2024

Hi @default35773848tf2pc3 , there's a couple of things going on here. For FB and LI posts, those dimensions would need to be changed (by using the resize feature in Express) to allow them to be posted in a LI and FB format. For Instagram, you can only post one video at a time, not multiple pages right now. 

 

I hope this helps 

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2 Comments
Adobe Employee ,
Mar 01, 2024 Mar 01, 2024

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Hi 

@default35773848tf2pc3

,

 

We're sorry to hear about this. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

You may also try signing out and signing in again and let us know how it goes.

 

Regards,

Tarun

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Adobe Employee ,
Mar 04, 2024 Mar 04, 2024

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Hi @default35773848tf2pc3 , there's a couple of things going on here. For FB and LI posts, those dimensions would need to be changed (by using the resize feature in Express) to allow them to be posted in a LI and FB format. For Instagram, you can only post one video at a time, not multiple pages right now. 

 

I hope this helps 

Thanks!
Andy

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