Presentation bugs

Report · Dec 04, 2023

I am trying to make a presentation using adobe express for my presentation to coworkers about why they should use adobe express in their classroom and it is not working 😞 I keep getting error messages and I can not figure out how to preview my slideshow. I just want it full screen or to be able to go into a "present" setting and it has no options that I can find. Basically I can't actually use it for my presentation. I have wasted so much time trying to figure it out its making me sad 😞 Errors popping up include but not limited to not being able to load templates at this time, not being able to insert video, and actual presentation disappearing to a gray screen.

Report · Mar 02, 2024

Hi @default34051141i82vpj,

Thank you for your patience.

I just stumbled across your post and figured it's been a while since this came up. I haven't been able to recreate the issue, but I wanted to check in case you're still stuck.

Sometimes, clearing your browser's cache and cookies or trying a different browser/incognito mode can do the trick!

If you still encounter errors after trying the above, kindly send us a walk-through video to better assist you.

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn