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Problème d'export

New Here ,
Jan 30, 2024 Jan 30, 2024

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Bonjour, je n'arrive pas à télécharger une vidéo. Cela m'indique que ça ne peut pas être téléchargé, ça s'arrête à 70%. Comment faire ?
Bug Unresolved
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Desktop Web

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2 Comments
New Here ,
Jan 30, 2024 Jan 30, 2024

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Bonjour, Voici une capture d'écran de ce qui s'affiche, sur les 25 derniers % de téléchargement.

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Adobe Employee ,
Jan 31, 2024 Jan 31, 2024

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Hi @Tetro,

 

We are sorry for your difficulties. Please let us know if it is happening with all video projects or a particular one. Is it a long video to download? What is the format type of the video? For now, the best workaround is to split the video timeline across multiple pages, download them individually, and then merge them using quick actions.

 

Besides it's always good to test the following:
Reset the page by hitting F5

Clear your browser cache

Change your browser and use one of the following: Edge, Safari, Firefox, and Chrome (and only those 4). Please let us know if this helps.


Thank you,

Neelam

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