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project layers doesnt work

New Here ,
Jan 03, 2025 Jan 03, 2025

im not able to access the layers tab on random projects for MONTHS now. very upsetting. you guys are slacking off over there. i cant change the order of layering when making changes now on random projects.

i pay money every month to not get access to features that are availble to me.

 

other feedback:

eraser tool is terrible. deletes way too much than it implies its going to, and theres nothing changing the brush size can do. 

and the gouping tab is still very buggy.

arent you guys like a multi million dollar company? and you guys update this thing once in a blue moon?

and theres other complaints im sure i have that i cant rember at the moment cause i pretty much stopped using this.

 

starting to feel like im not sure why im paying you every month.

Bug Unresolved
TOPICS
Image Editor
284
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1 Comment
Adobe Employee ,
Jan 06, 2025 Jan 06, 2025
LATEST

Hi 

@jessek69164491

,

Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know if that helps.

 

Regards,

Tarun

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