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"ha habido un error" one week with the same error

New Here ,
Jun 13, 2024 Jun 13, 2024

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Captura de pantalla 2024-06-13 235042.png

Bug Unresolved
TOPICS
Desktop Web , Subscription

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1 Comment
Adobe Employee ,
Jun 16, 2024 Jun 16, 2024

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Hi @martin3803735358pz,

 

We are sorry for the difficulties you faced with the new Adobe Express. Which browser are you using?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Also, try restarting your computer.


From Windows browser: Ctrl + Shift + Delete

From Mac browser: Cmd + Shift + Delete

Hard refresh: Ctrl / Cmd + F5 or Ctrl/Cmd + R.

Please let us know if this helps. Also, helps us with a screen recording of the workflow to investigate further.

Thank you,

Neelam

 

 



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