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RAD AI not working

Community Expert ,
Sep 30, 2024 Sep 30, 2024

Hi team, several of us have been trying to access the RAD AI add-on, but it doesn't do anything after clicking on analyze. It looks like it starts to analyze the page, but nothing happens. 

Bug Unresolved
TOPICS
Add-ons , Generative AI , Performance
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correct answers 1 Correct answer

Adobe Employee , Oct 29, 2024 Oct 29, 2024

@Nicte Cuevas Hi there!

 

Sorry you were having issues with RAD AI. The add-on has been updated since your original post - are you and your team still seeing issues?

 

If so, could you indicate which browser you are using? 

 

Thank you!

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3 Comments
Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

@Nicte Cuevas Hi there!

 

Sorry you were having issues with RAD AI. The add-on has been updated since your original post - are you and your team still seeing issues?

 

If so, could you indicate which browser you are using? 

 

Thank you!

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

Hi! 

 

I hope you're not still having this problem, but RAD AI does list Support options on their Add-on listing.

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Community Expert ,
Nov 12, 2024 Nov 12, 2024
LATEST

Thank you, Tate! I'm no longer seeing these bugs after the update. 

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