resize image is not working like it used to!

Report · Dec 11, 2023

When I upload an image to resize, it used to resize the image to a specific dimension and fit the edges of the image to the page. Now, it is cutting off parts of the image when I go to resize it exactly as before. For some background info, I am resizing something to new dimensions to scale it down by 5x. My images are 5x the size of the page and I scale down to fit to an 8.5x11. Since my ratio is the same, I don't understand why recently my images are being cutoff. Thanks!

Report · Mar 01, 2024

Hi @default341908674689bd,

Thank you for your patience, and I'm sorry to hear you're having trouble.

I just stumbled across your post and figured it's been a while since this came up. I haven't been able to recreate the issue, but I wanted to check in case you're still stuck.

Sometimes, clearing your browser's cache and cookies or trying a different browser/incognito mode can do the trick!

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn