• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Something Went Wrong

Community Beginner ,
Sep 06, 2023 Sep 06, 2023

Copy link to clipboard

Copied

I cannot access past projects.
Bug Unresolved
TOPICS
Performance

Views

249

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
2 Comments
Adobe Employee ,
Sep 07, 2023 Sep 07, 2023

Copy link to clipboard

Copied

Hi there,

 

We're sorry to hear about this. Please let us know when exactly you get this error message. Which browser are you using? Did you recently install any extensions in your browser?

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Such problems can also be fixed by clearing the browser's cache and cookies.

 

Please check this link for more information on how to clear cache and cookies: https://support.google.com/accounts/answer/32050

 

Let us know if that helps.

 

Regards,

Tarun



Votes

Translate

Translate

Report

Report
Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

LATEST

@AlexaNotTheEcho - Please checkout the community announcement below for details on how to recover folders and files. Let me know if that doesn't help.

https://community.adobe.com/t5/adobe-express-discussions/updates-for-the-new-adobe-express-as-of-aug...

 

- Phil

Votes

Translate

Translate

Report

Report