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sound issue

New Here ,
Apr 24, 2024 Apr 24, 2024

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When I download my video in MP4, it cuts automatically the beginning of the audio.
Bug Unresolved
TOPICS
Desktop Web , Video

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1 Comment
Adobe Employee ,
May 14, 2024 May 14, 2024

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Hi 

@Eleni27186016qjqy

,

 

We're sorry for the delay. Have you tried using the other video? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

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