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Unable to insert photos

New Here ,
Feb 21, 2024 Feb 21, 2024

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I have tried resizing, different formats, resetting, clearing cache and cookies. No matter which photo I place it shows as a gray box with red exclamation point.
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Community Expert ,
Feb 21, 2024 Feb 21, 2024

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Which browser are you using? Have you tried using a different browser?

 

Is this always the result, or just today? It may be that your internet network (or maybe the Express servers) is having trouble uploading your files. 

 

Have you double checked that your photos are using the correct file formats and size restrictions? Express only acceps jpg and png images that are less than 40mb. 

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