Videos not working

[default343771324l2k1j]

Both my uploaded video content and the template content are not working. It is having trouble loading and is not rendering correctly, the videos turn out pixelated and won't allow me to play the content to view it.

[Lyn_D]

Hi @default343771324l2k1j,

Thank you for your patience and for sharing the screenshot.

I just spotted your post and wanted to find out if you still require help, as it has been a while since this was last reported, and sadly, I haven't been able to replicate this issue.

It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn