We've encountered a problem. Try refreshing the page or return back to home.

I got the same issue, I have tried tochange DNS like I see in the help section, tried other browsers, clear cache, private navigation, everything, the mobile version works fine, but on desktop nothing works.

i facing same problem withadobe express

"We've encountered a problem. Try refreshing the page or return back to home."

i raise complent on this issue but nobody gives satisfide answer.

 plz. give somthing good sollution of this error.

Hi @Abhi.G @ ADBE 

Last time it automatically started working, i didn't do any changes to firewall or to the Adobe Express app itslef. Today, I just reset my firewall setting and it started working again. Is there any permanent solution instead of reseting the firewall setting as it requires me to reconfigure the accessibility for other apps and softwares. 

@Manish.Mishra.007 

The logs you posted again point to a network issue. Do you recall what you did to fix the issue the last time?

Thanks,

Abhi G

Log Files are here.

https://drive.google.com/drive/folders/1ISfK0lF2ULlfX7UH5mGee0jnT1rVStD8?usp=sharing

Hello, the issue has started again. 

Yeah .... Obviously .... its Working ... ! Thank you so much adobe team & Other Members .. ! Respect from Pakistan

Finally it is working now. Hurray! thank you for resolving this. 

Hi @Manish.Mishra.007 

Could you check this response: https://community.adobe.com/t5/adobe-express-bugs/we-ve-encountered-a-problem-try-refreshing-the-page-or-return-back-to-home/idc-p/14142494#M5639?

In particular, firewall settings seems to have played a role in some users' experience (e.g., https://community.adobe.com/t5/adobe-express-bugs/we-ve-encountered-a-problem-try-refreshing-the-page-or-return-back-to-home/idc-p/14147612#M5735) so it might be worth checking that (as a temporary measure).

Abhi G

Hi,

Any update regarding the issue raised?