I initially tried to publish a video that contained a stock image, but apparently K-12 enterprise licences can't use them, so I removed the image from the project. Now, when I try to publish or download, it still says "This project has a licensed image. Sorry! You cannot publish a project without a licence to the Adobe Stock image." There is no stock image. The heck is happening?
Hi Jessica and Everyone here. I am getting the same problem! I have only used images with the little crown on, so "Royalty Free" but keep getting the error sign that wont let me publish the page.
This is SO frustrating! I've tried the page in Chrome and Firefox, and the same happens. I've even changed the images. Same!
Sent a DM to Adobe Express on Twitter, but no reply, and seeing what you are all saying here: maybe a reply never comes!
This is disappointing, Adobe! Never had it before. How to fix it?
Hi, I managed to find a workaround. Once I removed all the images, I opened the project on the mobile app version Adobe Spark Video and put in new images. The app version still has the "Find Free Images" option and then I was able to save the video to my camera roll.
This isn't a great solution because then those videos need to be ulpoaded somewhere for sharing, but at least my students this semester didn'y have to start from scratch.
Can someone from Adobe please fix this !!!!!!!!!! I have a premium plan but it will not let me publish anything. HELP!!! All of a sudden I can't publish anything -only using the "Limited Licence" photos
I get this message "Sorry! You cannot publish a project without a license to the Adobe Stock image", but I have paid for the license for each image used, and it still won't publish!! This is very frustrating.
Hi all, a fix was released, which resolved this issue for many users. However, some users are still having trouble with it, so it is under investigation.
Users working on the webapp may try after clearing the cache and cookies of the browser they're working on.
Users on mobile devices (iOS/Android) may try after updating the app to the latest version.
Let us know if you're still encountering the issue.
We are seeing this issue as well in our EDU environment. One of the students removed all the photos from her project, cleared her cache and history and even tried a different browser but still getting the same issue/error. Recreated the entire thing with no photos and still got the error. 😞
Oh no! I was under the impression it was resolved. Our issues have subsided, as far as I know. Thank you for reporting this. I hope it gets attention quickly.
Help! I've just created a webpage in Adobe Express and when I go to publish, it tells me it contains a licensed image and cannot be published without a license. There are no licensed images. These are all uploaded photos taken by me or people I know. I have no idea which picture is causing the problem or how to get past the image. I tried contacting Adobe and the person I was connected to on chat disconnected from the message without answering my question. I tried calling and after going through a long telephone tree, the phone rang and rang then disconnected. Such fun - wasting hours of my day!
I think I found a wor around - don't know if it would work for you. The next option under Share after publish is send to Google Drive. I hit that, and it created a Adovbe Express folder on Google Drive with my project in it. When I opened it there I was able to publish snd generate a working link
On my third day of trying to publish my project, I was able to do so without the message about phantom licensed images. I'm not sure what changed - either from my end or Adobe's.
I am having this same issue right now. I have cleared my cache, tried a different rbowser, tried it through the mobile app. Everything. I have to publish this assignment to be able to turn it in and I am not sure what to do.
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