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Cannot edit videos created in Spark on Express

New Here ,
Aug 19, 2023 Aug 19, 2023

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I opened Adobe Express after a few months of not using it. All of my videos are inaccessible. A popup appears and states:

File cannot be opened.

This video format is no longer supported in Adobe Express but you can download it.

My video links still work in the websites where I have linked them. 

Can someone please help? I've tried both Edge and Chrome, and there is no difference, the message still appears.

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Adobe Employee , Aug 19, 2023 Aug 19, 2023

Hi @Kerry23757623kvmr 

 

Unfortunately, this is the expected behavior. https://helpx.adobe.com/in/express/kb/adobe-spark-video-page-included-adobe-express.html. This was announced a while back.

 

As the popup indicates, you can still download the video, but you won't be able to make direct edits to the old project.

 

Hope this helps,

Abhi G

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Adobe Employee ,
Aug 19, 2023 Aug 19, 2023

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Hi @Kerry23757623kvmr 

 

Unfortunately, this is the expected behavior. https://helpx.adobe.com/in/express/kb/adobe-spark-video-page-included-adobe-express.html. This was announced a while back.

 

As the popup indicates, you can still download the video, but you won't be able to make direct edits to the old project.

 

Hope this helps,

Abhi G

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New Here ,
Aug 19, 2023 Aug 19, 2023

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Thank you for your reply! I unfortunately just read the same thing on the support page where I was looking for information a moment ago. I'm glad the urls still work. I will miss the ability to make edits. 

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