Introducing the all new Adobe Express

[Amitej S]

 

The new Adobe Express is here! 

Make Instagram Reels, TikTok videos, flyers, and more with the all-in-one app for fast and easy content creation. Get started quickly with professionally-designed templates and Adobe Stock videos, photos and music, work seamlessly with Adobe Photoshop and Illustrator files, generate text effects and images instantly with Adobe Firefly generative AI and collaborate with your team in real time. All in Adobe Express.

Open Adobe Express

Feature Highlights

Create videos using Adobe Express

Make Instagram Reels and TikTok videos quickly & easily with drag-and-drop video creation.

New video & multiple-page templates, Adobe Stock videos & music

Be inspired & get started quickly with free, professionally-designed templates that you can easily make your own by adding content in a matter of clicks.

Real-time collaboration & commenting

It's easier than ever to create, ideate, & share feedback with others, all in one place.

Work with Photoshop and Illustrator creative assets

Easily access & edit creative assets from Photoshop and Illustrator.

Import & enhance PDFs

Refresh & beautify your old PDF flyers, brochures, and more.

Improved editing experience

Enjoy a simplified and streamlined editing experience to increase your productivity.

Generative AI-Powered Features

Generate extraordinary text effects & images instantly from just a description with Adobe Firefly generative AI.

Bug reporting

Have a problem you need help with? Find a bug or a crash in Adobe Express? Post in bugs so we can help!

Search first!

Prior to posting a new bug, be sure to first search for your issue to see if another community member has already reported it. If searching doesn't find a similar post, you can click Post to community to start a new thread.

Vote!

Bug threads now have an UpVote feature. The Adobe Express team uses this vote count to know which bugs are most important to you. If you're seeing a similar problem or bug that has already been reported, add your vote!

Useful links

• FAQ: Get answers to common questions about Adobe Express.
  
• Quick actions: Get answers to common questions about Quick actions.
  
• Report abuse: Report offensive content or abuse within Adobe Express.
• System requirements: Find the minimum technical specifications to use Adobe Express.
• Discord: Join the Adobe Express Discord server to connect with others, get creative feedback, and share resources!
• UserVoice: How can we improve Adobe Express? Share your thoughts and ideas in UserVoice.

[Jason31808052wwg1]

That's for the possible workaround, but my work laptop is secured for Healthcare environment. I can't just go switching my DNS entries from the Government to Google. Can't Adobe just fix (or roll back) whatever DNS entries they botched during this failed implementation?

[Katrina31853669mjoy]

I am having the exact same issue. My work laptop won't let me do this either and I'm unable to access the site...this is so frustrating when I have deliverables that are due and I can't even access my work.

[vicjack]

I hate the new interface, you cant find any old projects, duplicate and posts. Can we revert to the old Express, I can't use it like this.

[commsteamnonprofit]

Adobe, what on earth have you done? Are you actually OK? Have you gone on holiday and let an intern loose? The 'new' Express is shocking. Our annual report is no longer embeddable. Styles have been ripped out and everything is in italics. Formatting is broken. This is so, so disappointing. Why not at least do a phased transition so users could choose between the old version that worked perfectly, and this one that doesn't work at all. How on earth did it get past your QA checks? Have you heard of doing a beta launch, or a trial?  Lost for words. 

[MyntModa]

Because a phased rollout would've made too much sense. We started migrating out of Express yesterday. They have no clued the damage they've done to those of us who used this product in a professional capacity.

[Florinela P]

Hey @commsteamnonprofit ,

Thanks for sharing this feedback, and we’re sorry for the frustration here.

If I understand correctly some of your files have not converted properly.

You can open the document but the formatting is wrong?

Or is it at download time that you see the issue ?

Can you please share some print screens of the documents you mentioned were not converted properly, so I can share the details with our dev collleagues?

thank you.

[commsteamnonprofit]

Hello Florinela, thanks for the message. A couple of screengrabs attached. Preview of an embed shows new vs old. It says it's on mobile, but it isn't. The same message displays on our live site when I've tested publishing the embed. Screengrab within the doc shows everything in Italics, when it isn't in italics in the back-end of the doc. I'm still staggered on so many levels. How could your senior colleagues consider going live with something that doesn't embed on websites on mobile - or desktop for that matter. Many organisations like us use Express for critical documents like annual reviews and job vacancy packs. Will there be explanations from those at the top of Adobe? Will there be refunds? Why can't they just roll back the changes and go back to the drawing board until it's ready?

[Florinela P]

Hello  @commsteamnonprofit ,

Unfortunally there is an issue with publish to web, that shows the fonts bold or italic. https://helpx.adobe.com/express/kb/known-issues-in-adobe-express.html

The team is working with maximum focus to solve this.

We will let you know once we have a resolution for it.

I apologize for the disrupt this has caused on your  workflows

[Ernst Design LLC]

You shouldn't feed the adobe worker trolls.

[Matt31822404mlcw]

These updates are truly terrible. Creating graphics on Spark is nebulous now. How you guys didn't add an option for old versions is truly ponderous. Bad decisions made all around. 

[Florinela P]

Hey Matt31822404mlcw,

Thanks for reaching out.

Can you please share more details arround the issues you are facing?

You can drop me a private message as well, if you want to share more examples/print screen of the struggles you have

[zturn]

Yall screwed this up good. Anytime I try to use it now (since this new one came off beta) I can only use it for a few mintues then it starts consuming my computers resourses it will get over 4 gig of ram and 100% processor. Because of this when I try to use it its extremely delayed (even something as simple as typing in next can take 5-10 minutes) and my computer gets nuclear hot. I am trying to use this on a fully updated MacBook Pro with an i5 processor and Safari web browser.

[Florinela P]

Hy there zturn ,

can you please share more details arround the exact browser & operating system version you have ?

Here is a list of the min req for using the new Adobe express.

https://helpx.adobe.com/express/system-requirements.html

Are there any specific flows that you have found the be really slow? 

I am trying to pin point the exact actions/workflows that triggers you a performance issue

[AlexaNotTheEcho]

Hey there,

With this new update we're unable to save webpages as PDF documents. We were using it for reports and being able to have a PDF backup was crucial. Will that feature come back? We absolutely need it. The other common thing folks have mentioned is when I'm in editing/design mode for webpages it follows our template choices and when I publish it and go to the published site it's all bolded and doesn't follow our template style. HELP PLEASE!

[Abhi.G @ ADBE]

Hi @AlexaNotTheEcho 

Hi,

Sorry, this is a known limitation, but we're looking into bringing it back.

Please upvote and follow updates on https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/47158525-export-webpage-a...

Thanks

Abhi G

[Tredavis]

I have the premium version of Adobe Creative Cloud and since the new update, I can't upload and use fonts that were once a part of my brand library. I can't use Express for my quick content needs and sunk so much time into getting comfortable with the interface! Someone help, please. 

[Abhi.G @ ADBE]

@Tredavis 

Just checking that you don't have an Education or Enterprise account -- for these account types, custom fonts need to be uploaded using a different mechanism as outlined here: https://helpx.adobe.com/express/using/custom-fonts.html

If you have an individual paid account, could you please clarify if you are not seeing the Upload fonts button at all, or does it appear, but not work? In either case, please DM me you adobe id (email that you log in with).

Thanks

Abhi G

[Tredavis]

I do have an enterprise account. I didn't know there was a difference tbh. 

I will try this link, thank you!!

[WasteWaterEd]

At what point will Adobe please just stop saying 'we're sorry' or 'try this' - you have ruined your reputation and our work.

Just fix the ***** thing by scrapping this so called upgrade - you are hearing loud and clear - it does not work!

If you are the hapless souls trying to take the blame for the pickle Adobe has put you in - ask for a raise or walk.

[alex31745455ifwj]

ADobe please rely. Where did the views of the webpages go? Is there a setting to activate to see them? Do the new webpages have views number on the info of the project? Please reply.

[MelindaBAZDES]

from what we were told they no longer have this feature and don't intend to bring it back... which is shocking for those of us who are using this in a BUSINESS capacity

[AsphyxiAsian]

I gaslit myself into thinking this is my fault for relying on a reputable company for my professional work process. This is tragic. The sad part is that the updates look as though you were catering to an audience that because of the changes have all deflected to the competitor. The lack of reliability has me also pondering whether after 20 years, I should finally let go. Adobe was the reputable, professional brand. The least I could ask is they recognize that we used this for work. 

[Katrina31853669mjoy]

I have been trying all day to open Adobe Express and all I get is an error message saying I can't reach this page. I have deliverables and can't access any of my work! What do I do?

[Katrina31853669mjoy]

I should mention that I tried both Chrome and Explorer. I have also contacted my IT department and they haven't found a solution either.

[Abhi.G @ ADBE]

@Katrina31853669mjoy are you trying to access Express from Canada? If so, could you check the "I'm unable to access Adobe Express in Canada." entry on this page: https://helpx.adobe.com/express/kb/known-issues-in-adobe-express.html?

Thanks

Abhi G