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Adobe Firefly icon/quick launch icon/button is missing in creative cloud desktop application.

Participant ,
Jul 31, 2024 Jul 31, 2024

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Adobe Firefly icon/quick launch icon/button is missing in creative cloud desktop application.

Bug Unresolved
TOPICS
Desktop

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6 Comments
Community Expert ,
Jul 31, 2024 Jul 31, 2024

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Make sure your CC desktop app is not waiting on any updates.

kevinstohlmeyer_0-1722460378457.png

 

 

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Participant ,
Jul 31, 2024 Jul 31, 2024

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Ok. Thank you. I check application updates, like Ps,Lr ... No updates? How i check creative cloud updates?

[cid:347d14e9-d7eb-4647-922f-59c56b80681e]

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Community Expert ,
Jul 31, 2024 Jul 31, 2024

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Click the cloud icon top right to see if the CC desktop app has an update (not individual applications). Also if you are in a managed account (enterprise or education) you may need to check with your Admin - they may be blocking.

 

Another thing to check is to see if you can access https://firefly.adobe.com

kevinstohlmeyer_0-1722461545578.png

 

 

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Participant ,
Jul 31, 2024 Jul 31, 2024

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mine looks tototally different no firefly image. Used to have that icon with other aplications Näyttökuva 2024-08-01 003342.png

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Participant ,
Jul 31, 2024 Jul 31, 2024

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thank you, no updates or update notification 

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Participant ,
Jul 31, 2024 Jul 31, 2024

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last weekend i stil have that firefly icon, and i have accses on firefly but have to do it manualy by the browser. and this is personal accaunt. update sync is on and everythin is like before

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