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Getting error messages 6/5/2023

Community Beginner ,
Jun 05, 2023 Jun 05, 2023

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I'm only getting error messages "Can't load" this morning when I'm trying Firefly. This happens no matter which style(s) I choose and no matter what text I type in for the description.

Bug Unresolved

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Adobe Employee ,
Jun 05, 2023 Jun 05, 2023

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Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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Tracy H - I tried your suggestion of a hard refresh and still am getting the same issue. Attaching another screenshot.

Firefly_error_6_6_2023.png

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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Looks like it might be an issue with Firefox. I was just able to access Firefly from Chrome. However, when I went into Firefox to get to Firefly 2 or 3 weeks ago, it worked fine. A new update to Firefly may be causing an issue in Firefox.

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