• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
122

P: My mouse cursor is invisible in firefly

Community Beginner ,
Jun 30, 2023 Jun 30, 2023

Copy link to clipboard

Copied

Cannot use the generative fill because my mouse cursor does not appear.

Bug Started

Views

4.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , Jul 10, 2023 Jul 10, 2023

If you are using a device with a touchscreen, this may be the problem. We are looking into this.

Status Investigating

Votes

Translate

Translate
Adobe Employee , Jul 12, 2023 Jul 12, 2023

Thank you all for flagging this. A fix is in the works and should be released soon.

Status Started

Votes

Translate

Translate
replies 130 Replies 130
130 Comments
Participant ,
Jun 13, 2023 Jun 13, 2023

Copy link to clipboard

Copied

Generative Fill: The cursor is not visible when trying to erase. I can't see where I'm erasing

 

The cursor is invisible when it floats over the image.  If i erase it will erase stuff but i cannot see where I'm about to erase.  Using firefox.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jun 13, 2023 Jun 13, 2023

Copy link to clipboard

Copied

Thank you for flagging this. Can you provide your OS and browser versions? Also, can you provide a screen recording?

Votes

Translate

Translate

Report

Report
Participant ,
Jun 13, 2023 Jun 13, 2023

Copy link to clipboard

Copied

Sure @Tracy.H i have a little video but I don't know how to make it a video URL.  It's only 8mb.  How can I upload it here? I don't see an obvious way.

 

Firefox, latest version.

 

OS: Win 11 pro. 22621.1702

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jun 13, 2023 Jun 13, 2023

Copy link to clipboard

Copied

@Jimerb I sent you a DM!

Votes

Translate

Translate

Report

Report
Participant ,
Jun 14, 2023 Jun 14, 2023

Copy link to clipboard

Copied

Thanks @Tracy.H  i've sent the short video.

Votes

Translate

Translate

Report

Report
New Here ,
Jun 24, 2023 Jun 24, 2023

Copy link to clipboard

Copied

For whatever reason, I am unable to see my cursor while using the Generetive Fill the Adobe Firefly website, this means I cannot see where exactly I am moving my cursor when hovering over the image or photo I am trying to edit.

I  have ran it on two different browsers, initially on Firefox, then on Edge since some web apps do not have full Firefox compatibility since they are designed for Chromium. Whichever browser I seem to be using does not matter.

I am running this on Windows 11, using an Asus Flow Z tablet pc.

Votes

Translate

Translate

Report

Report
New Here ,
Jun 28, 2023 Jun 28, 2023

Copy link to clipboard

Copied

I cant find my cursor in the canvas.

 

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

Я не вижу курсор при выборе

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

hello, adobe team, we have a problem in general, when we load the image in the productive fill, the mouse cursor does not appear when we hover over the image, can you fix this problem?

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

hello, adobe team, we have a problem in general, when we load the image in the productive fill, the mouse cursor does not appear when we hover over the image, can you fix this problem?

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

Hallo sir. Yesterday was ok but today when i try to edit photo, the brush cursor is not showing. So it need to guess where the cursor is. Kinda hard that way. Im using Generative Fill function. Hope it can be fix. Tq sir.

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

anak panah/pointer mouse tidak dapat terlihat pada saat tab dalam zoom 100% (chrome), tetapi saat dalam posisi zoom 90% dapat berjalan normal. 

mungkin mengubah besar ukuran layar (dari 100% ke 90%) adalah solusi bagi yang tidak dapat melihat kursor/pointer mouse.

Terimakasih. (Indonesia)

 

arrows/mouse pointer cannot be seen when the tab is in 100% zoom (chrome), but when it is in 90% zoom position it can run normally.

maybe changing the screen size (from 100% to 90%) is a solution for those who can't see the mouse cursor/pointer.

Thanks. (English)

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

When i am using Generative fill cursor(|mouse ) in not visible to use .

And this lead to unable to edit photo.

 

Please reply on this 

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

On ne voit plus la souris quand on survole l'image pour utiliser le pinceau. 

J'ai essayé du IE et sur Chrome et j'ai le même problème. 

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

Снимок экрана 2023-06-30 в 01.04.43.png

what is it?

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

Hi,

 

I have been using Adobe Firefly website for 3 days, and the next day the brush icon and hand icon disappeared in the main interface.

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

When going to https://firefly.adobe.com/generate/inpaint I don't see the mouse cursor when hovering over the image area. This makes is unusable for now.
Also it looks like the mobile version is loaded on desktop?

 

 

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

Cursor not showing

Votes

Translate

Translate

Report

Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Copy link to clipboard

Copied

Disappears when the mouse moves over the image

Votes

Translate

Translate

Report

Report
New Here ,
Jun 30, 2023 Jun 30, 2023

Copy link to clipboard

Copied

Since yesterday, I can't use the generative fill, the pointer gets invisible the buttons get in the middle  

Votes

Translate

Translate

Report

Report
New Here ,
Jun 30, 2023 Jun 30, 2023

Copy link to clipboard

Copied

while editing in https://firefly.adobe.com/generate/inpaint , cursor shows only when hover on default options like Remove and Insert Icons. Cursor Do NOT show while in inside artboard frame , So how can anyone edit it !!

BTW tried in diffrent browsers like brave , chrome and edge same problem occurs.

 

Votes

Translate

Translate

Report

Report
New Here ,
Jun 30, 2023 Jun 30, 2023

Copy link to clipboard

Copied

the brush outline is disappeared in firefly

Votes

Translate

Translate

Report

Report
New Here ,
Jun 30, 2023 Jun 30, 2023

Copy link to clipboard

Copied

brush is not working

 

Votes

Translate

Translate

Report

Report
New Here ,
Jun 30, 2023 Jun 30, 2023

Copy link to clipboard

Copied

when i mark an area to generate new images or delete unwanted images, the selection cursor does not appear over the image, making it almost impossible to mark the correct place for editing the image. I tried switching browsers (google chrome vs Edge) and the problem continues.

Votes

Translate

Translate

Report

Report
New Here ,
Jun 30, 2023 Jun 30, 2023

Copy link to clipboard

Copied

cant drag on the image 

Votes

Translate

Translate

Report

Report