Received the "You're In" Email but having access issues

[Stephen Shankland]

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?

[Stephen Shankland]

*Update* If you are still having access issues after filling out our form, we have added a checkbox in the survey so we can have the appropriate team look into your account further. Please use this link to fill out the form. Thank you for your patience!

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If you have received the "You're In" email but are unable to access Firefly, please check that the email address in your Account profile (See screenshot) is the same email you requested access with.

• You must have an Adobe ID associ

[mykea14977460]

I was granted access to Firefly a few days ago but the "You're In" email only had a link to the "Request Access" page and no Generator. I know access is granted slowly but when i received the Granted access email I assumed that meant to the AI Genrator. Not to another que of waiting. When will I be able to actually USE firefly?

[wayland.shen]

I have the same problem like you. I received a "You're in" e-mail, but still have a "Request access" button on the website.

[realityforge]

Hi,

I have received an email titled "It's time to try out Adobe Firefly" but it does not seem to work. I have three adobe accounts:

s220878@students.aie.edu.au

peter@realityforge.org

peter.j.donald@gmail.com

Unfortunately the email routes to the same email box so I can't identify exactly which account the email was sent to but I have tried accessing Firefly with each account and none seem to work.

[lukewatsonnyc]

I received the email saying I've been granted access to Firefly, but it still only gives me "Request Access" as an option when I go to the page. I requested access for, received the email to, and am logged in as the correct email. I tried different browsers. Please fix this. Trying to use Midjourney through Discord (Blechh) is torturous.

[Sabine29201912eh5o]

Thank you very much, I have managed it in the meantime and can now use Firefly!

[mattheww73921130]

@Tracy.H Ive had the same issue of credentials not crossing over. 

[daxton291944723g5n]

Try clearing the whole entire browser.

[Enchanted_warrior5E99]

Like so many others, I received the You're In email but cannot actually access Firefly. My email is correct, I filled out the form that the team posted on Discord, I've cleared my cache and tried different browsers.

[wayland.shen]

I was sent an email stating that I have access on 3.31 (my email is (personal details removed by moderator)）but I have been unable to access it. It still tells me to request access(there is still a "Request access" button on the website).

[jricks92]

I received a "You're In!" email for Firefly, but when I login with my account I still get prompted to request access. My beta request email and my Adobe ID email match. 

[pst39156931]

I can't login to Firefly. I have the email saying im invited (you're in).... but i can only 'request access' when i visit the Firefly page

[pst39156931]

I have managed to sign in by logging out and back in again.

*RESOLVED

[Geert292189038o16]

i was told it might be an issue with my adobe GUID? 

[angievp]

Hello, I received the email stating "You're In" but when I log into the account it still says request access. The account uses the same email in which I received the approval email. 

[Jermnjones66]

Same.

[lynneh77920955]

Web

Mac OS Ventura 13.3

Safari v16.4

Received 'You're in!' email.

When I click on the link (https://firefly.adobe.com) in the email it takes me to Adobe Firefly (Beta) page.

I login into my Adobe account and it gives me the Adobe Firefly (Beta) home page, but top right of page still asks me to 'Request access'. See screenshot

If I click on the 'Generate' link on the 'Text to image' or 'Text effects' the links take me to pages with videos. See screenshot

Am I missing something obvious?

Thanks

[trefrog66]

I received my your in email, but firefly still has "request access" in the upper right of the firefly website, and I am unable to use any tools. 

[peterm99066654]

Same here, any fix yeet?

[NandoGuti]

I received an email today that I had access. Just like everybody else I signed in using the same email I applied with, signed out and logged back in, I will say I recently changed my email on my account before I applied. Does that have anything to do with it and should I send another application ? Or just wait ? 

[Guest]

Hello, I received the email saying "you're in" but when I click the link and sign in ,with my only Gmail account mind, I'm greeted with the "request access" button again. Can anyone help?

[Guest]

I am also in this boat of denied access, I have requested the suggested form and await further instructions, thankyou.

[M D Zia fokir]

personal info removed by moderator

[osman25009550s1b2]

Hi, I have requested to access more then 5 times . But I have always got a response by email starting with 'thank you for your interest' and some information about adobe firefly.  When it is gonna be solved this problem. Please.

[Mary Cronos]

Same here. I requested the invitation for the wrong address, but changed my primary emailaddress for my adobe ID, so this should hopefully work now. Sadly it doesn't. Can you help me out here? I'm so lucking forward to test firefly.

kind regards

Mary

[Andy292271059pz1]

I got the email saying i'm invited yet when i click on access it jsut takes to a page with video clips?