Received the "You're In" Email but having access issues

[Stephen Shankland]

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?

[Stephen Shankland]

*Update* If you are still having access issues after filling out our form, we have added a checkbox in the survey so we can have the appropriate team look into your account further. Please use this link to fill out the form. Thank you for your patience!

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If you have received the "You're In" email but are unable to access Firefly, please check that the email address in your Account profile (See screenshot) is the same email you requested access with.

• You must have an Adobe ID associ

[Doroni1968]

Dear Support team ,

After reciving the in mail yesterday to dorialn@icloud.com , I cannot see 

that I am granted for accesss 😞 

Please cna you verify me once more and let me in 

Thank you for your kind help and reply .

Doron 

[adam@produck.co.il]

I received the email that I am in but when I enter inside it still directs me to registration

[Doroni1968]

Thanks for your interest in Adobe Firefly. We have received your application for the Adobe Firefly beta program and we're working hard to get you access! We have received A LOT of interest in joining the Firefly beta. Users are being admitted on a rolling basis and we will notify you via email if you're accepted. We know you're super excited to get into the beta and we're eager to hear what you think about Adobe Firefly. While you wait, here is our go-to list of resources: Check out Adobe Firefly https://firefly.adobe.com Watch our Adobe Live session: "Introducing Adobe Firefly" Introducing Adobe Firefly Join us on Discord discord.gg/adobefirefly Visit us on the Community Forums Adobe Firefly Beta Forum Thanks! Ely Greenfield, CTO, Digital Media

[default0ogew8mi5zqx]

Not sure what to try, I've ensured I'm logging in with the email I signed in with, I've changed accounts and changed back, filled out the form and still nothing.  I cannot access the beta.  I would love to try this, but I've spent so much time trying to get in I'm about to give up.  The request access button only takes me back to the original beta sign up form.

[movado242]

However when I click the link all I get are demo videos

[defaultzgsck2oshifs]

Hi Tracey,

I tried all these and still no access. Please let me know if you have any other suggestions. 

thanks

[movado242]

Thanks

[Pavlo29265603c4fy]

Hello, getting the same issue that everybody else here. I got a confirmation email to another email address, and then changed it to be my primary one, logged in with it, and still no access.

[Julie29265608cyow]

J'ai reçu l'invitation mais pas de bouton request ACCES! une idée?

[Tracy.H]

Hi All! We are still looking into what may be causing this access issue and how to resolve it. We know you're excited to try Firefly and we're excited for you to try it! Thank you so much for your patience. 

[Camst4]

Thanks Tracy. At this point I'll just wait until it's out of Beta. All the best.

[Tracy.H]

*Update* If you are still having access issues after filling out our form, we have added a checkbox in the survey so we can have the appropriate team look into your account further. Please use this link to fill out the form. Thank you for your patience!

-----------

If you have received the "You're In" email but are unable to access Firefly, please check that the email address in your Account profile (See screenshot) is the same email you requested access with.

• You must have an Adobe ID associated with the email address you provided. If you have confirmed this and are still experiencing access issues, please fill out this form.
• If you have received the "You're In" email but provided the incorrect email address, please request access to Firefly using the correct email address.
• Firefly is a web app that can be accessed at https://firefly.adobe.com. It is not a standalone app.

• 

[Tracy.H]

*Update* If you are still having access issues after filling out our form, we have added a checkbox in the survey so we can have the appropriate team look into your account further. Please use this link to fill out the form. Thank you for your patience!

-----------

If you have received the "You're In" email but are unable to access Firefly, please check that the email address in your Account profile (See screenshot) is the same email you requested access with.

• You must have an Adobe ID associated with the email address you provided. If you have confirmed this and are still experiencing access issues, please fill out this form.
• If you have received the "You're In" email but provided the incorrect email address, please request access to Firefly using the correct email address.
• Firefly is a web app that can be accessed at https://firefly.adobe.com. It is not a standalone app.

• 

[kglad]

@Julie29265608cyow 

go to https://firefly.adobe.com/

do you see:

[heng29273132kz1s]

Hello Dear,

how many day that i have to wait to use it?

[Firstdigit]

Hello, I have received an email saying that "You're in" to adobe firefly but when I sign in I need to request access again. Can someone please help me with this?

I have tried contacting Adobe support and clearing all the browsing data, history, etc.., but nothing has helped.

Thanks,

Tomas

[florist38804143]

Have the same issue unfortunately 😞 

[Jaye M]

I'm still having trouble using firefly， please check it out for me, thanks!

[.29148749tvcn]

I have the same issue. Recieved the "You're in email", but am not able to access it even though I use the same email

[cuco.devenegas]

I hope to be as you soon

[dinof43350315]

I am accepted into the Adobe Firefly Beta but am unable to use the tool at https://firefly.adobe.com/. I am using the same account (dfarnese78@gmail.com) to sign in with as I used to sign up. Please help!

[allan2931524097rs]

please help

[CharlieHoffmanPhoto]

I received the "Thank you for your interest" email to firefly, unfortunately I have yet to receive a email granting access.  Id be grateful if someone on the team could assist me with access. Thank you so much Charlie 

[lua29325481bi66]

I recently received an invitation email to test Adobe Firefly. However, after logging in to the website, I still do not have access to use Firefly. Could you please assist me in resolving this issue?

Thank you for your attention to this matter.

My email,l_a_cai@126.com

[tysons70134707]

I'm also having this same issue. I know I'm using the same email to login. Can you check into this?

[gdemet]

Hello! I received my invite to try out Firefly on March 26, but I have never been able to log in. I have confirmed that the message was sent to the same email address as my Adobe account and tried all other recommended troubleshooting tips, yet three weeks later, I am still seeing the Request Access button.