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Reference image not accepted?

Community Beginner ,
Jul 04, 2024 Jul 04, 2024

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I get a false positive on an image i want to use as a refference, the image depicts the shape of a shoelace i need.

Bug Unresolved
TOPICS
Imaging

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7 Comments
Adobe Employee ,
Jul 04, 2024 Jul 04, 2024

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Hi adilk50145224!

We're sorry to hear that. Are you getting any error messages? If so, can you share a screenshot of what's happening?

Can you also confirm if you're having trouble with this issue? https://adobe.ly/3XQCslH

 

Let us know. Thanks,

KR

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Contributor ,
Jul 05, 2024 Jul 05, 2024

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It's the image of the shoelace, I just tried it. Firefly throws an error and says it violates and removes the image. Firefly is in error doing this and there is no way to report the false positive.

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Contributor ,
Jul 05, 2024 Jul 05, 2024

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Hi adilk,

I was able to get around the "dumb" violation. I applied a distortion in Photoshop and it was accepted, why? I have no clue LOL.

Firefly A shoelace isolated on a white background 62832.jpg

Here try this:

1.jpg

 And here is a link to play with: https://firefly.adobe.com/shared/texttoimage?id=urn:aaid:sc:US:0fc0a0c0-1f9b-4572-ba59-548dbb151bc7

 

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Community Beginner ,
Jul 05, 2024 Jul 05, 2024

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Like Dave said, it's the image I want to use as reference: Firefly throws an error and says it violates and removes the image. And there is no way to report it.

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Community Beginner ,
Jul 05, 2024 Jul 05, 2024

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Thanks for looking into it, I managed to get it working too by making the color of the shoelace yellow. Idk why too lmao 🤷.
I would be nice if we could report a false positive and get more info on why it thinks it's a violation.

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Contributor ,
Jul 05, 2024 Jul 05, 2024

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As long as we can outsmart it, I fear the day when we can't LOL! Good job glad I could help.

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Community Expert ,
Jul 06, 2024 Jul 06, 2024

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LATEST

Did you download the image from the web? or you take that picture?

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