Reference image not accepted?

[adilk50145224]

I get a false positive on an image i want to use as a refference, the image depicts the shape of a shoelace i need.

[Kartika Rawat]

Hi adilk50145224!

We're sorry to hear that. Are you getting any error messages? If so, can you share a screenshot of what's happening?

Can you also confirm if you're having trouble with this issue? https://adobe.ly/3XQCslH

Let us know. Thanks,

KR

[Dave Gustafson]

It's the image of the shoelace, I just tried it. Firefly throws an error and says it violates and removes the image. Firefly is in error doing this and there is no way to report the false positive.

[Dave Gustafson]

Hi adilk,

I was able to get around the "dumb" violation. I applied a distortion in Photoshop and it was accepted, why? I have no clue LOL.

 

Here try this:

 And here is a link to play with: https://firefly.adobe.com/shared/texttoimage?id=urn:aaid:sc:US:0fc0a0c0-1f9b-4572-ba59-548dbb151bc7

[adilk50145224]

Like Dave said, it's the image I want to use as reference: Firefly throws an error and says it violates and removes the image. And there is no way to report it.

[adilk50145224]

Thanks for looking into it, I managed to get it working too by making the color of the shoelace yellow. Idk why too lmao 🤷.
I would be nice if we could report a false positive and get more info on why it thinks it's a violation.

[Dave Gustafson]

As long as we can outsmart it, I fear the day when we can't LOL! Good job glad I could help.

[Mariam Hovhannesyan]

Did you download the image from the web? or you take that picture?