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183

P: Firefly Premium Features require a separate Firefly or Creative Cloud Pro subscription

Community Beginner ,
Feb 12, 2025 Feb 12, 2025

actualmente cuento con un plan Creative Cloud, en el cual está incluido Firefly. Sin embargo al usar Firefly en la web me indica que debo adquirir un plan. Solo pude generar 2 videos

 

English: (added by moderator) 

Currently have a Creative Cloud plan, which includes Firefly. However, when using Firefly on the web it tells me that I should purchase a plan. I was only able to generate 2 videos

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correct answers 1 Pinned Reply

Community Expert , Feb 12, 2025 Feb 12, 2025

Hello @JuanoPY,

Thank you for your message. I am sorry you are having this problem. 

 

Users on Creative Cloud plans can use their credits on any standard Firefly feature (e.g., Generative Fill, Generate Image). However, users need to be on Firefly premium plan (or a Creative Cloud Pro plan in North America and rolling out to other regions as of July 1) to access premium features like:

  • Generative Video 
  • Translate Video
  • Translate Audio
  • Translate & Lip Sync*
  • Non-Adobe models
  • Image Model 4 Ultra
  • Ge
...
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replies 617 Replies 617
Enthusiast ,
Feb 13, 2025 Feb 13, 2025

Which means you better have the PERFECT prompt and Firefly video must deliver the PERFECT results. I've been working with AI image and video generation for quite a while and one thing I know is it ALWAYS takes several iterations before you get something dialed in. It's really unrealistic to get solid results even if the technology was perfect because you will generate something and then realize you need an artistic or content tweak.

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New Here ,
Feb 12, 2025 Feb 12, 2025

I guess I will wait to check it out once it comes out of beta then. They should have mentioned that before we tried the first one. It's spilled milk now. Thanks for letting us know.

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

1000007503.jpg

1000007506.jpg

Per these guidelines I have 10,000 generative credits, however each time I try to use the video beta, a pop-up will appear saying I must purchase an additional subscription to my Adobe subscription. So even though I have generative credits I still need to spend more money to use these features? I need an additional subscription on top of my Adobe subscription to use and Adobe product?

 

Adobe is already facing a lot of hate about the questionable subscription tactics with their other plans when it comes to cancellations ECT. My plan includes all the applications Adobe offers and I can't cancel early without paying more money and NOW I am also asked to pay MORE money to use one of their other applications (Firefly)? 

 

As an avid Ai user who has been using Ai since the disco diffusion and vqgan days (Google collabs GitHub) the goal was always for an open source technology where all can participate and create. I see that capitalism and greed has taken over this once open source product and turned it into something else. It is sad to see Adobe once again pressuring the community for more money.

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Explorer ,
Feb 13, 2025 Feb 13, 2025

In Fifefly, trying to translate audio it shows the plans I should pay to get credits, but I already have lots of credit left in my account.

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Community Expert ,
Feb 13, 2025 Feb 13, 2025

Hello @gabrielr52232768, and @PalaceNova ,

Please see my pinned message above which explains this.

Please let us know if you have further questions.

My best,
    droopy

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Enthusiast ,
Feb 13, 2025 Feb 13, 2025

I think the question is will Adobe reconsider this? It's nearly impossible to create perfect AI compositions in two tries and we're paying Creative Cloud customers who were on a long waiting list for this. While you have the technical answer of needing a subscription, who do we appeal to at Adobe? Adobe just had all the bad press to clarify ownership of creations and AI use. It would be cool to make a better video monthly allotment for Creative Cloud subscribers.

I can't imagine the backlash that is coming on YouTube about this from creators who blasted Adobe before.

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Agreed. Hope they're paying attention to the feedback so far. 

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Je suis abonnée à creative cloud complet et on me demande de payer pour utiliser firefly ? Quand je clique sur générer ça me dit que j'ai épuisé mes credits, alors qu'il est indiqué qu'il me reste encore 998/1000 via mon compte depuis l'avatar.

credit-epuisé-message-firefly.png

credit-restant-compte.png

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Community Expert ,
Feb 13, 2025 Feb 13, 2025

Hello @Logosphere ,

Please see my pinned message above which explains this.

Please let us know if you have further questions.

My best,
    droopy

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Are they serious? For results that are still in beta and not perfect? you have to pay for them to keep improving the tool?

I'd rather pay for an application that's going to produce perfect results than for something musty like this... In the creative cloud full app plan, it says firefly included and there's no postscript that says video is not included or anything...

I think adobe needs to see the competition come in and we'll all be happy to go elsewhere, I've already started looking at lifetime applications...

By sticking us with subscriptions all over the place, we wonder how we'll ever make a profit again...
We're not all agencies with millions in revenues...

Translated with DeepL.com (free version)

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Droopy - you're a dweeb bro

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Enthusiast ,
Feb 13, 2025 Feb 13, 2025

You can keep referring people to the ridiculously convoluted terms of "credits" and the response will be the same. This is not how you introduce a new beta feature. This is not how you response to people having legitimate complaints about an extremely limited beta preview that then demands more money from your top-tier paying users to beta test. Frankly, Adobe should have known better after already alienating your user base back in June.

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Community Beginner ,
Feb 14, 2025 Feb 14, 2025

and I'm sorry, but it says that firefly video is included in my package when you use the creative cloud desktop...

essentiel formule-adobe-firefly-video.png

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Si bien tengo créditos generativos dentro de mio suscripción, sólo pude probar el video generativo una vez  (o dos) y a la tercera me pide que compre nuevos. No entiendo cómo funciona el sistema. 

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Community Expert ,
Feb 13, 2025 Feb 13, 2025

Hello @menken,

Please see my pinned message above which explains this.

Please let us know if you have further questions.

My best,
    droopy

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025
I don't disagree with the tool being paid, but only two tests to subscribers? It serves no purpose, neither for you, nor for the users.
In any case you have a serious communication problem. The reactions of the community prove it.
I hope you can correct this problem at some point.
Regards

Ricardo
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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Hello,

I'm an All Apps subscriber, but asked to subscribe to Firefly when trying to generate a video.

Following message appears : 

Your complimentary generations have ended. Buy a Firefly plan for continued access.

Is it as it should be?

Thanks for your replies!

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

The same thing happened to me. And I am a subscriber for quite some years. It is very disapointing

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Sorry to hear that!

Unfortunately I did not find any information about that specific error.

I'm curious if it is a common case?

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

It's seems to be another plan for generate video. 

@adobe : Ok i not agree with that but i can understand. But what about the future options in premiere ? 

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

I always hoped that All Apps should mean All Apps aka Everything :))

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

j'ai posté ceci ailleurs : 

C'est très clair mais deux remarques : comment ce principe va-t-il  fonctionner en regard des applications exploitant les outils (premiere, audition peut-être) ?

Ensuite le plan Firefly plus est absurdement cher pour si peu de générations : le moteur n'est pas parfait et nécessite plusieurs essais. le ratio prix/vidéos/mois est tout sauf rentable, et encourage à aller voir ailleurs. 

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Je suis d'accord, absolument... 

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Still no solution. No generation for free.

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

same here 😒 Hope it is some sort of bug and that Adobe will give us a few free generations at least for being a 60 bucks a month subscriber of Creative Cloud. 😊

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