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6

upscale not working, not showing up and also the order of new generated images are going downwards

Community Beginner ,
Apr 25, 2025 Apr 25, 2025

upscale not working, not showing up and also the order of new generated images are going downwards and not up, above like before. Using Firefly 4.

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correct answers 2 Correct answers

Adobe Employee , Jun 19, 2025 Jun 19, 2025

Hi @Dar7

Thanks for reaching out. Could you check the firefly model you are working on.

 

Model 3 fast mode is lower resolution than Model 3 upscaled (or fast mode turned off)

Model 3 Upscaled is the same resolution as Model 4.

 

These are not equivalent:

  • Model 3 fast mode: Model 3 Upscaled
  • Model 4: Model 4 Ultra

 

There is no concept of taking a Model 4 image and upscaling it to Model 4 Ultra. Model 4 and Model 4 Ultra have the same resolution, so the upscale button is not available. The qual

...
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Community Expert , Apr 25, 2025 Apr 25, 2025

Hi @kokotvamd10140309,

 

Model 3 fast mode is lower resolution than Model 3 upscaled (or fast mode turned off)

Model 3 Upscaled is the same resolution as Model 4.

 

These are not equivalent:

  • Model 3 fast mode :: Model 3 Upscaled
  • Model 4 :: Model 4 Ultra

 

So, there is not a concept of taking a model 4 image and upscaling it to Model 4 Ultra. Model 4 and Model 4 ultra have the same resolution. The quality of the image is better with Ultra, but the resolution is the same.

 

My best,

    droopy

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31 Comments
Adobe Employee ,
May 27, 2025 May 27, 2025

Hi @Terence37489117idoi!

 

I'm merging your thread here since it’s part of a similar discussion. Please see the correct answer above.

 

Let us know if you have any questions. 

Thanks,

KR

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New Here ,
May 27, 2025 May 27, 2025

please put the upscaling option , its really an important stuff we needed for now  

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Adobe Employee ,
May 27, 2025 May 27, 2025

Hi @karuppusamy_2286!

 

I'm merging your thread here since it’s part of a similar discussion. Please see the correct answer above.

 

Let us know if this helps.

Thanks,

KR

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Explorer ,
Jun 19, 2025 Jun 19, 2025

Hi, I'm trying to enlarge the images generated from text-to-image but the "Enlarge All" icon doesn't work - it displays an error message and sometimes the icon doesn't appear at all for certain image sets.

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Adobe Employee ,
Jun 19, 2025 Jun 19, 2025

Hi @Dar7

Thanks for reaching out. Could you check the firefly model you are working on.

 

Model 3 fast mode is lower resolution than Model 3 upscaled (or fast mode turned off)

Model 3 Upscaled is the same resolution as Model 4.

 

These are not equivalent:

  • Model 3 fast mode: Model 3 Upscaled
  • Model 4: Model 4 Ultra

 

There is no concept of taking a Model 4 image and upscaling it to Model 4 Ultra. Model 4 and Model 4 Ultra have the same resolution, so the upscale button is not available. The quality of the image is better with Ultra, but the resolution is the same.
Let us know if you need additional help.

Thanks 

 

Merged thread 

 

^Sam
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Explorer ,
Jun 21, 2025 Jun 21, 2025
LATEST

Hi @SamarthS

Thank you so much for your explanation. Everything is completely clear now, and I have a much better understanding of the differences between the various modes.

If I may, I'd like to suggest a possible improvement to the "Enlarge All" button in the Firefly interface. Although I can now see it, it's not immediately intuitive to locate and it might not be obvious that it enlarges all four images rather than just one.

Thanks again!

 

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