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A
Anonymous
May 20, 2020
Question

Able to track which users have watched videos as part of a Course?

  • May 20, 2020
  • 3 replies
  • 3174 views

Hi all - after some research, and being very new to Captivate PRIME, I am asking for your help. 

 

I have two courses set up that are a series of videos that I am requiring my Learners/enrollees to watch. I have yet to determine how to 'track' which users have completed the videos/course. Said another way, I would love to see which videos have been completed by Learner/enrollee A, B, and C. Is this possible?  If so how? 

 

I thank you in advance and please feel free to ask any questions for clarification. 

 

EDIT: apparantly I have Captivate Prime, which may change your answers! Updated above

 

    This topic has been closed for replies.

    3 replies

    C
    cthill
    Participant
    June 6, 2020

    Subtle but profound difference between Captivate and Captivate Prime.
    Super easy to add content, group into courses and add courses into a program DIRECTLY with Captivate Prime, however progress of learner is only tracked as viewed or not viewed.
    If content is made in Captivate with interactions (quiz, next,..),and then added to Captivate Prime; it reports based on the grading/progress built into content - not just viewed or not viewed. 
    I'm a rookie - hired a Captivate coach from Upwork, 1:1 screen sharing using Adobe Connect to see exactly what I was doing (wrong). Game changer! Rolled out my first program; 5 courses; 38 "content".

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    June 8, 2020

    Hi,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    Glad to know that Captivate and Captivate Prime is helping you achieve your goal.

     

    Support for Captivate and Captivate Prime is completely free and you can contact us to help you with any issue you have with these 2 applications.

     

    For any further assistance, kindly post your questions here on the Forums page or contact us using any of the channels in the link below. 

    https://helpx.adobe.com/in/contact/enterprise-support.other.html#captivate-prime. 

     

    Have a nice day ahead.

     

    Regards,

    Debiprasad Maharana

    Adobe Inc.

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    June 8, 2020

    You will respond to "ANY" issue with Adobe Captivate?

     

    I look forward to this changed behaviour from Adobe Support.  It's very rare for Adobe Support to respond to any Adobe Captivate issues on this forum.


    Hi,

     

    Glad to hear from you.

    I am not sure if we can definitely resolve all the issues reported, but we can definitely try our best to resolve them.

     

    Regards,
    Debiprasad Maharana
    Adobe Inc

     

     

     

    Debiprasad Maharana
    Adobe Employee
    Debiprasad Maharana
    Adobe Employee
    May 21, 2020

    Hi,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    We can upload each video as a module to Captivate Prime as an author.

    Then we can create one course using all the modules (each with one video file). 

    In the course report we can see which user has completed which module and left with which module to complete. 

     

    Kindly let me know if any further assistance is required. 

    Hope to hear from you soon. 

     

    Regards,

    Debiprasad Maharana

    Adobe Inc.

    E
    Emily30405254tfdz
    Participating Frequently
    November 15, 2023

    How do you update the video so that users can't scrub through to the end? This is a critical compliance requirement.

      RodWard
      Community Expert
      RodWardCommunity Expert
      Community Expert
      May 21, 2020

      The usual way this is done is by uploading your course module/s to a Learning Management System (or LMS for short).  You need to turn on LMS reporting in Quiz settings inside Captivate and then publish your content from Captivate as HTML zip file.  This zip file is then uploaded to your LMS.  If your organisation does not have an LMS, then you either pay for hosting , or install one.  The courses are usually accessed from the LMS over the internet, or via your company's Intranet (if that's where the LMS is hosted).

      A
      Anonymous
      May 21, 2020

      Thank you @RodWard. It was my understanding that captivate can do such things. Clearly my understanding was incorrect! Is there any realistic way to do something similar within the program itself?

      RodWard
      Community Expert
      RodWardCommunity Expert
      Community Expert
      May 21, 2020

      I think perhaps you misunderstand.  Adobe Captivate creates the SCORM module.  It's the LMS that has the job of tracking the user's interaction with the SCORM object.

       

      Are you perhaps confusing Adobe Captivate with another software system (an LMS in fact) that has the very similar name of Adobe Captivate PRIME? 
      https://www.adobe.com/au/products/captivateprime.html

       

      These are really two different applications from Adobe but don't ask me why their marketing department couldn't have come up with a less confusing name.

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