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Irfan328253557qzb
Participant
October 10, 2023
Question

Missing few transaction IDs or orders from GA4 however, I'm getting all orders from the Magento 2

  • October 10, 2023
  • 1 reply
  • 174 views
I have an e-commerce website at Magento 2 (adobe commerce) and getting received orders there that similarly record orders in GA4 except few orders 5 or 10. I have been checked all the tags from GTM, data layers & parameters, and all the attributes working fine, and now I am tired.

Can anyone help me with this issue that happened? What could be the possible reason to missing some orders from GA4.
 
I also checked the customer session from Luck Orange and I didn't find any different activity by the user. 
I don't know why some transaction ids got missing from GA4.
 
Looking for help 😞 
      This topic has been closed for replies.

      1 reply

      D
      Adobe Employee
      Debiprasad_Maharana
      Adobe Employee
      October 10, 2023

      Hi @Irfan328253557qzb ,

       

      Thank you for contacting the Adobe Learning Manager Team. 

       

      The Query you have submitted is for Adobe Commerce. My team does not have the expertise to answer your query here. 

      I would request you to submit the question on the Commerce Forums page here: https://community.magento.com/.

      Or you can submit a ticket to the Commerce Team here: https://support.magento.com/hc/en-us/articles/360000913794-Adobe-Commerce-Help-Center-User-Guide. 

       

      I hope this helps. 

       

      Regards,
      Debiprasad Maharana
      Adobe Inc.

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