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New Participant
September 3, 2018
Answered

Video Upload in Captivate Prime doesn't work

  • September 3, 2018
  • 1 reply
  • 494 views

Hello support team,

I have a problem with Adobe captivate Prime.

I want to add a Video File to the content catalog. Unfortunately, the upload does not work.

Either I'm headed to a blank page or thrown out of edit mode.

I have added several videos in the content catalog, but only here is the problem. The file size is 230 MB.

What can I do?

Thank and best regards

This topic has been closed for replies.
Correct answer Yudi1986

Hi andreaw11866626,

Please share your contact details or mark us an email at Captivateprimesupport@adobe.com and we can have a look into the issue.


Regards,Yudi

1 reply

Yudi1986
Yudi1986Correct answer
New Participant
September 3, 2018

Hi andreaw11866626,

Please share your contact details or mark us an email at Captivateprimesupport@adobe.com and we can have a look into the issue.


Regards,Yudi