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gatm9302
Participant
March 6, 2021
Question

Adobe scan how to merge two ID in one ?

  • March 6, 2021
  • 1 reply
  • 838 views

I've realised I used two different ID for Adobe scan: one Adobe account and a second one on gmail.

I would like to keep just the Adobe one : any chance to merge the two accounts in one with all the scanned documents in it?

thanks

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1 reply

Ria Tagra
Inspiring
March 8, 2021

Hi gatm9302,

 

Hope you are doing well.

Thank you for posting your query here. Currently, we don't have any such option to merge two accounts.

However, you can try transferring your data from one account to another.

  1. Open Document Cloud of one account.
  2. Download data to your local device.
  3. Upload data to document cloud of another account.


For more help refer to: https://helpx.adobe.com/document-cloud/help/files.html

 

 

Let us know how it works at your end. If you have any further queries please feel free to reach. We would be more than happy to assist you.

Regards

Ria