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Adobe Scan to PDF stuck on start up

New Here ,
Dec 03, 2021 Dec 03, 2021

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I just bought a new Blackview Rugged SA smartphone. All updates done, a oher apps run smooth. Running Android 10. Gave the app all permisioms yey problem persists. 

TOPICS
Android , Crash or freeze , Download and install , How to , Manage scanned documents , Manage Subscription , Modify scanned documents , PDF forms , Save files , Share scanned document

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New Here ,
Dec 03, 2021 Dec 03, 2021

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And for fun I tested Google Drive's Scan. No worries I can't start this and not finish. So what ever you guys think. I will upload a skills hit. Will show you where this happens a lot. And yet nothing will change as always. So this is where I'm stuck in a loop never ending. Please help someone! 

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Adobe Employee ,
Dec 14, 2021 Dec 14, 2021

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Hi @HermsSouyhAfrica 

 

Hope you are doing well.

If I am getting the issue correctly, you are not able to sign in to the Adobe Scan application, right? Would you mind sharing a few details to understand the issue better?

1. Make and model your device?

2. Application version?

3. Do you have Acrobat reader mobile installed? If yes, sign out and sign in back in that application and then try again on the Adobe Scan app.

 

Thanks,

Harsh

 

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