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rodrigoe55625431
Inspiring
December 24, 2023
Question

Bulk Download Issue with Adobe Scan

  • December 24, 2023
  • 1 reply
  • 3639 views

I'm encountering a problem with Adobe Scan (latest version as of December 24, 2023).

 

When I request a download link through the app, it doesn't follow my instructions. Additionally, using Creative Cloud on macOS Sonoma 14.1.2, I am limited to downloading scans one at a time.

 

The option to download scans disappears when selecting more than one file, which is a significant inconvenience, considering the substantial monthly subscription fee I pay. I would appreciate if some fellow user could please provide a solution for bulk downloading scans. It's impractical to download multiple files individually.

 

Thanks beforehand, and merry Xmas.

1 reply

Abambo
Community Expert
December 24, 2023

You should use Acrobat on a PC. You can select and download from inside Acrobat (here Acrobat DC Pro).

 

ABAMBO | Hard- and Software Engineer | Photographer
rodrigoe55625431
Inspiring
December 26, 2023

On behalf of the hundreds of thousands of Adobe users with a Mac, I would like to thank you for this tip. I think I am speaking for most if not all of them when I say that we're going to buy a Windows PC right now just to be able to do bulk-download on Acrobat Pro.

S_S
Community Manager
Community Manager
December 30, 2023

Hi @rodrigoe55625431,

 

As suggested above, Acrobat Pro DC can bulk-download scans.

The other option would be to log in to https://acrobat.adobe.com/link/documents/ and select the Adobe Scan folder, clicking the download button to the right-hand panel popping up (screenshot attached).

Hope this helps.

 

-Souvik