Bulk Download Issue with Adobe Scan

Forum|Forum|2 years ago
December 24, 2023
1 reply
3638 views

I'm encountering a problem with Adobe Scan (latest version as of December 24, 2023).

When I request a download link through the app, it doesn't follow my instructions. Additionally, using Creative Cloud on macOS Sonoma 14.1.2, I am limited to downloading scans one at a time.

The option to download scans disappears when selecting more than one file, which is a significant inconvenience, considering the substantial monthly subscription fee I pay. I would appreciate if some fellow user could please provide a solution for bulk downloading scans. It's impractical to download multiple files individually.

Thanks beforehand, and merry Xmas.

Abambo

Community Expert

You should use Acrobat on a PC. You can select and download from inside Acrobat (here Acrobat DC Pro).

ABAMBO | Hard- and Software Engineer | Photographer

rodrigoe55625431Author

Inspiring

On behalf of the hundreds of thousands of Adobe users with a Mac, I would like to thank you for this tip. I think I am speaking for most if not all of them when I say that we're going to buy a Windows PC right now just to be able to do bulk-download on Acrobat Pro.

S_S

Community Manager

This was an excellent suggestion. I had used multiple downloads from a PC in mid 2022. Recently, I tried to do the same thing, but download was not an option if I had two or more files selected. After reading Souvik's comment, I tried the acrobat.adobe.com suggestion. It took me a few tries to spot that the link I read, "https://acrobat.adobe.com/link/documents/", differed from the link behind it, "https://assets.adobe.com/cloud-documents/", which did not allow multiple file downloads. I copied the acrobat.adobe.com link text and pasted it as a URL, and... I recognized the page I had used in 2022! Thank you! I will keep a bookmark to that page for future use. It seems odd to have a link like that...

Hi @cfrssh-ca,

Hope you are doing well.

Glad to know that it worked for you.

Please feel free to write to us if you have any questions or concerns about any of the Adobe apps.

Regards,
Souvik.

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