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Participant
February 16, 2021
Question

Can I attain my recently deleted scans?

  • February 16, 2021
  • 1 reply
  • 254 views

I am not able to get my scans in the cloud as I have deleted scans. So, I request for the regain of the scans.

 

Thank you

Kathan Modh

This topic has been closed for replies.

1 reply

Krutikka D
Community Manager
Community Manager
September 14, 2022

Hello @DESTINY5C26 

 

I hope you're doing great.

 

As per my understanding, you lost the files from the application and need help in restoring the documents. Adobe Scan saves the documents as PDF in the Adobe Document Cloud. You may check your saved files over here: -  


Note: If you're not uploading the files to Adobe Document Cloud or saving them to any other location, the files will be deleted permanently. 

It isn't possible to retrieve the files once deleted directly from the application. 

For more information on How to retrieve lost files on the Adobe Scan application, please refer to this article: -

https://community.adobe.com/t5/adobe-scan-discussions/how-to-retrieve-a-deleted-item-in-adobe-scan-m...

 

Let me know if this works.

 

Regards, 

Krutikka