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New Participant
October 16, 2019
Question

Cannot download the Adobe Scan - iOS

  • October 16, 2019
  • 3 replies
  • 629 views

I have creative cloud but then I cannot download the app for adobe scan. What am I doing wrong?

Please help.

 

Theresa

 

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3 replies

Meenakshi Negi
Community Manager
Community Manager
October 17, 2019

Hi Theresa

 

As you have mentioned above, you are using the iOS version 11.0.3.

The latest version of Adobe Scan is compatible with iOS version 12 or later. 

 

Hope the information helps.

Let us know if you have any questions.

 

Regards,

Meenakshi

 

 

 

 

 

The MacysAuthor
New Participant
October 17, 2019
I updated my phone and now I was able to download. Thank you.
kglad
Community Expert
October 16, 2019

see if you can find a stable wireless network to use instead of your cell data plan.

kglad
Community Expert
October 16, 2019

what mobile os and what are you using an app store to install on your mobile?

The MacysAuthor
New Participant
October 16, 2019
iphone 7 plus version 11.0.3
The MacysAuthor
New Participant
October 16, 2019
are you using the itunes app to download and install? if yes, exactly what do you see after your start the install?
No I am trying to download from my iPhone Apps