New Participant

Question

Cannot download the Adobe Scan - iOS

I have creative cloud but then I cannot download the app for adobe scan. What am I doing wrong?

Please help.

Theresa

[Title renamed by the moderator]

This topic has been closed for replies.

Community Manager

Hi Theresa

As you have mentioned above, you are using the iOS version 11.0.3.

The latest version of Adobe Scan is compatible with iOS version 12 or later.

Hope the information helps.

Let us know if you have any questions.

Regards,

Meenakshi

New Participant

I updated my phone and now I was able to download. Thank you.

Community Expert

see if you can find a stable wireless network to use instead of your cell data plan.

Community Expert

what mobile os and what are you using an app store to install on your mobile?

New Participant

iphone 7 plus version 11.0.3

New Participant

are you using the itunes app to download and install? if yes, exactly what do you see after your start the install?

No I am trying to download from my iPhone Apps

Sign up