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New Participant
June 12, 2025
Question

Error - please switch app to full screen mode

  • June 12, 2025
  • 1 reply
  • 259 views

Hello, the app was working fine yesterday but today I'm getting an error to switch to full screen mode to use the camera. I've downloaded the app update, how do I fix this error please?

1 reply

Amal.
Community Manager
Community Manager
June 13, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

Would you mind sharing the version of the Adobe Scan app and the OS you are using? To check the version tap on the profile icon > About Adobe Scan and try updating the app to the latest version available on App/Play Store and reboot the device once and check. 

 

Let us know how it goes.