Get error when scanning photos on the device

Forum|Forum|5 years ago
October 28, 2020
1 reply
346 views

I cannot scan photos at the app. the message says: invalid file name. a file name cannot begin with a period or contain invalid characters. I'm using app adobe scan for iPhone and the error appears while opening the file. All files appear with this error. iOS 13.6.1 My iPhone is 11promax

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Correct answer AnandSri

Hi!

Hope you are doing well and sorry for the trouble you had.

Please try the steps as suggested below:

In the Adobe Scan application, click on the gear icon at the top left.
Go to Preferences > Default filename
Change the date format to MM-DD-YYYY

Let us know how it goes and share your observations.

Regards,

Anand Sri.

AnandSri

Correct answer

Community Manager

Hi!

Hope you are doing well and sorry for the trouble you had.

Please try the steps as suggested below:

In the Adobe Scan application, click on the gear icon at the top left.
Go to Preferences > Default filename
Change the date format to MM-DD-YYYY

Let us know how it goes and share your observations.

Regards,

Anand Sri.

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