I cannot install Adobe Scan on my Android phone

[TedBal]

I had Adobe Scan installed. The update failed, one of the suggestions to fix the issue was to uninstall the app, followed by a fresh new installation.

It did not work! Now I cannot install it!

Do you have any suggestions for me?

Thank you very much!

[Amal.]

Hi there

Hope you are doing well and thank you for reaching out.

Would you mind sharing the make, model and the version of the Android device you are using? What happens when you try to install the app, do you get any error message? If yes, please share the screesnhot of the same for more clarity.

Please check for any pending/missing for your Android device and try updating it and see if that helps.

We are here for help, just need more information.

~Amal

[TedBal · Accepted solution]

Hi Amal, thank you for reaching out! I got the issue resolved with Samsung. The latest phone updates tightened the security, and even apps from the Google's play store would not install.

Best regards, 

TedBal